Shipping Policy
Order Processing Time
Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped. Please note that processing times may vary during peak seasons or promotional events.
Shipping Methods and Delivery Times
We offer standard and expedited shipping options. Delivery times vary based on your location and the shipping method selected:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as your delivery location. Costs will be displayed at checkout before you complete your purchase.
International Shipping
We currently offer international shipping to select countries. International shipping times and costs will vary based on the destination. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment through our carrier’s website.
Shipping Issues
If you experience any issues with your shipment, such as delays or damages, please contact our customer service team at [your contact email] for assistance. We will work to resolve any issues as quickly as possible.
Address Changes
Please ensure that the shipping address provided is correct. We are unable to redirect packages once they are in transit. If you need to make changes to your address, contact us immediately before your order is processed.
Delivery Confirmation
A delivery confirmation will be sent to your email once your package has been delivered. If you do not receive your package within the estimated delivery time, please contact us to investigate.
Customer Service
For any shipping-related questions or concerns, please reach out to our customer service team at [your contact email] or [your contact phone number]. We’re here to help!